PRIVACY POLICY & COOKIES

Privacy Policy

The following describes how Handy Hay Nets (“handyhaynets.com,” “our,” “me,” “my” or "our Site") uses and disseminates information you provide through www.handyhaynets.com or www.handyhaynets.ca as well as Handy Hay Nets on Facebook®, Pinterest®, and YouTube®. If you ever have questions about this Privacy Policy, please contact us. By using this Site, you are consenting to this Privacy Policy.

Cookies

A cookie is a data text file sent from a website to your browser, for the purpose of identifying the user and allows access to portions of the website, thus alleviating the need to continually log in with your username and password. Cookies may be stored within your system. To the extent we use cookies, we can only access information from a cookie sent by one of the Sites, not other websites. We may use cookies to personalize your visit to my Site, because tracking usage (such as from Google Analytics) allows us to best determine the needs of our customers.

Personal Information

Unless we expressly note otherwise, Handy Hay Nets does not collect personally-identifiable information from users of our Site. When you visit our Site, some information about your computer hardware and software is inherently automatically collected, such as your IP address, domain name, browser type, access time and referring website addresses. I typically do not use this information for any purpose, but an example of when I may use this information is in implementing improvements and analyzing the Site and for troubleshooting purposes. Most of our products or services do not require any form of registration, allowing you to visit the Site without telling us who you are. However, some services, such as email opt-in for customer accounts, may require you to provide us with Personal Data. In such a case, you may choose to use our Site without sharing Personal Data requested by us, but it may not be possible for you to gain access to certain parts of the site or content (such as customer accounts or gift certificates).

Customer Accounts

When my customers set up a customer account this is the information that Squarespace collects so that they can more easily purchase products on Handy Hay Nets now and in the future:

  • Customer name

  • Email address

  • Customer since (date of first order)

  • Total spent

  • Date of last order

  • Number of orders

  • Average order value

  • Shipping address (from most recent order)

  • Billing address (from most recent order)

Handy Hay Nets does not export this information from servers (Squarespace) to utilize for ANY purpose.

International Privacy Laws

If you are visiting Handy Hay Nets website from outside of Canada, please be aware that you are sending information to Ireland where our servers are located. Information you submit may then be transferred within Ireland or back out of Ireland to other countries outside of your country of residence, depending on the type of information and how it is stored by Squarespace (our web host). These countries may not necessarily have data protection laws as comprehensive protective as your country of residence; however, our collection, storage, and use of your data will at all times continue to be governed by this Privacy Policy.

Data Retention

We only retain Personal Data collected from Users for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements for a period of 5 years.

We do not give away, sell, rent or lease any users’ personally identifiable information to any merchant, advertiser or web publisher. We use third party payment processing (Stripe Canada) and by purchasing through our site you agree to allow your purchase information to be sent to them. We also use Ship Station to manage our shipping process. If you are concerned please click on the underlined links above to review the companies individual privacy policies.

Please keep in mind that if you disclose personally identifiable information in a public manner through this site (such as comments on blog posts), this information may be collected and used by others accessing those portions of this site. We do not monitor information you disclose on this site nor do we accept any liability associated with your voluntary disclosure of the same.

 Guarantee & Return Policy